The care your home deserves.

Recurring, concierge-level home care for Austin's Westlake, Tarrytown, and Lake Austin addresses — the kind of care that makes the price make sense.

Insured & bonded
Background-checked team
Satisfaction guaranteed

What would Velour cost for your home?

Two quick choices. No calls, no waiting on a callback.

New to Velour? Choose "Standard Cleaning" below to try a single visit before starting a plan.

Home size
What kind of clean?Recurring visits are priced lower per clean

Also available: interior windows, blinds, baseboards, pet hair, interior cabinets, garage cleaning, organizing, and holiday service — priced with your quote.

$189
per visit, billed biweekly

New to recurring service? We recommend starting with a Deep Clean to bring your home to Velour standard, then moving to your regular plan.

Almost there

Something went wrong saving your request — please call us directly at (512) 555-0134.

How Velour works

Four steps, start to finish — most clients are booked within a day.

I

Tell us about your home

Thirty seconds on the form above — no phone tag, no waiting for a quote.

II

Choose your plan and time

Essential, Signature, or Concierge, scheduled around your week.

III

We tend to it

A background-checked, insured team lets themselves in and out, quietly.

IV

Rate us, or send a friend

Most new clients arrive through a referral from someone we already care for.

M

Meet Montse

I started Velour because I got tired of hiring cleaners who did fine work but never remembered how we liked things, or who sent someone new every time. Velour is built around the opposite idea: the same trained, background-checked person or two at your door every visit, treating your home like it's the only one on their schedule that day.

I'm still hands-on with hiring, training, and every new client's first visit — the standard has to start with me.

— Montse, Founder

Care, tailored to your home

Every plan includes our background-checked team, standard supplies, and satisfaction guarantee.

Essential

A meticulous standard clean, on a schedule.

$130 starting
per visit, biweekly
  • Full kitchen & bathroom detail
  • Dusting, vacuuming, mopping throughout
  • Beds made, linens straightened
  • Trash & recycling taken out

Concierge

Your home, fully looked after — not just cleaned.

$260 starting
per visit, biweekly
  • Everything in Signature
  • Plant-based, fragrance-free products
  • Laundry washed, folded, put away
  • Fridge & pantry refreshed
  • Light tidying & organizing
  • A dedicated care specialist

We pay our team well above the Austin market rate — it's the only way the same one or two people show up at your door every time, not a rotating cast of strangers.

The Velour Promise

No fine print. Three things we hold ourselves to, every time.

No long-term contracts

Cancel or reschedule anytime with 48 hours' notice. You're never locked in.

The same one or two people

Not a rotating cast of strangers — the same trained team, every visit.

We make it right

Tell us within 24 hours and we'll return to fix it at no charge. Every time.

Questions, answered

The things people usually want to know before booking.

Do I need to be home?

No — most clients aren't. We arrange secure entry (a lockbox, code, or key) that only your assigned team can access.

Is it the same team every visit?

Yes. You're paired with the same one or two people for as long as you're with us, barring illness or time off.

What if I'm not happy with a clean?

Tell us within 24 hours and we'll return to make it right at no charge. That's the guarantee, not a suggestion.

Can I skip or reschedule a visit?

Yes, with 48 hours' notice and no penalty — just reply to your confirmation text or give us a call.

What's included in supplies?

We bring all standard cleaning supplies and equipment. Prefer we use products you already have on hand? Just let us know.

What Austin says

A few words from homes we currently tend to.

“Velour is the first cleaning company that's made this house feel taken care of, not just tidied.”

A Westlake client · Signature plan

“They let themselves in, and we come home to fresh linens and a refreshed fridge every other week. It's become part of how the house runs.”

A Tarrytown client · Concierge plan

“I've referred three neighbors on River Place. The consistency is the whole thing — it's the same quiet result every time.”

A River Place client · Signature plan

Share the care.

Give a friend $50 off their first visit. Once they've had their first clean, $50 is credited to your account.

The Velour Circle
VELOUR–????
Copied — share it however you like.

Where we tend homes

Currently serving Austin's west side, with room for a few more homes each month.

Westlake & West Lake Hills Rollingwood Tarrytown Barton Creek Steiner Ranch River Place Circle C Downtown Austin